Account Settings

Email, password, and phone

How to change your email, password, and phone number in Security & Login

1 min readUpdated for the current Astral app

Email, password, and phone live in User Settings → Security & Login → Account.

Email

The address is masked by default: Reveal / Hide.

Change email:

  1. Click Change Email.
  2. If the current address is verified, confirm a one-time code from the old inbox, then enter the new address and confirm that code too.
  3. If the address is still unverified, you only need the new address and its code.

An unverified inbox shows Email verification required and Resend Email. Email-change and claim codes can be resent every 30 seconds.

Password

  • Use Change Password. In this modal the new password is 8–128 characters (the API allows up to 256).
  • Under the button you will see Last changed: … or Never.
  • If you are on the login screen, use Forgot your password.

Sensitive actions may ask you to verify your identity with a password, code, or passkey. That token lasts a few minutes.

Phone

The phone section appears only after authenticator (TOTP) 2FA is enabled.

  1. Add Phone — country, number, then a 6-digit SMS code.
  2. Remove also turns off SMS 2FA.
  3. SMS 2FA is a backup to the authenticator app. Partners and some staff roles cannot use SMS backup.

For the full 2FA setup see Two-factor authentication and passkeys.

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